Guide to building vs. buying an AI Agent for customer service
This guide will help you assess the build vs buy question from 5 main angles so you can make a confident, informed decision.
Learn MoreThe Ada Blog Page 10 of 10
The latest news and expert advice on AI, automation, and customer service
Customer Experience | 6 min read
Tackling customer experience globally, remotely, and asynchronously
We speak with David Resnick, CCO at A2X, about tackling customer experience now that the market is global, remote, and asynchronous.
Lynn Pine
AI Content Specialist
Ambitious Innovators | 6 min read
Q&A With Yochai Konig: Ada’s VP of Machine Learning
Yochai has over 20 years of experience developing and leading innovative AI technology teams. Here's how he plans to take it to the next level at Ada.
Sarah Fox
AI Content Specialist
News & Updates | 6 min read
We’ve joined the Unicorn Club: $130M raised in Series C round at a $1.2B valuation
We’re excited to announce that we’ve raised $130M in Series C financing led by Spark Capital, with a valuation of $1.2B.
Lynn Pine
AI Content Specialist