Ada Support

Drive new revenue opportunities

Effortlessly activate, renew, and upsell customer accounts with Ada’s AI Agent.

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See why some of the world’s most recognizable companies trust Ada

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“Our AI Agent pulls from different data sources and articles, and combines that together into a sensible response. I’m impressed that the AI Agent is able to think through the end result that the user is looking to accomplish and pull the specific sections of the Help Center articles to accomplish that goal. So it's far more than just surfacing facts, it's providing actual intelligent resolutions for users.”

Jimmy Sullivan
Manager of Digital Support at ClickUp

20%
Increase in Automated Resolution Rate
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10 FTE
workload managed by an AI Agent
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“Our AI Agent brings us closer to our clients, reducing operational burden and increasing our Automated Resolution...”

Paul Teshima
Chief Client Experience Officer at Wealthsimple

“Ada has revolutionized how we manage customer service, bringing efficiency and cost savings that have profoundly impacted our operations.”

Ron Pollock
General Manager

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Grow accounts while saving time and headcount

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Automated Resolution Rate
16%
Error margin: ±1.8%

Ada’s AI Agent does the heavy lifting

Deliver personalized and actionable experiences for customers, 24/7

Extend free trials

Help customers sign up for and extend free trials

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Upgrade data

Empower customers to self-serve account usage and upgrades

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Add new products

Set up seamless account management and upsells

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Resolve more inquiries with Ada

Seamlessly connect to external business systems to resolve over 70% of inquiries

Product discounts

Trial signups and extensions

Subscription upgrades

Custom offers

Pause plans or payments

Data top ups

Add new user seats

Renew accounts

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“Ada has supported our customer’s agents to contribute to the overall ancillary income through our Customer Happiness contact channels by selling eight times more ancillary products compared with 12 months ago.”

Bayley Clark
Head of Customer Strategy
75%
interactions resolved by Ada
8x
increase in ancillary product upsell
11
languages provided for support
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It’s time to hire Ada’s AI Agent