See why some of the world’s most recognizable companies trust Ada
“Based on Automated Resolutions, our AI Agent is equivalent to 10 full time agents. We’re not reducing our headcount. We’re reinvesting those agents into our business. The agent time savings we’ve realized by implementing Ada has allowed us to form a ‘gold glove’ team for our top tier of clients.”
Christine Farrugia
VP Client
Experience & Strategy at Wealthsimple
“We saw impressive gains when implementing the scripted chatbot, but were blown away by the results of our generative AI Agent.”
Allie Hurley
Head of Global Support at
ClickUp
“With Ada, we've seen cost savings and boosted our customer service to meet our high standards effectively.”
Justin Michaud
Director of
Customer Care
Maximize productivity and minimize costs with Ada
-
Cut costs
Deliver extraordinary customer experiences without breaking the bank. Automatically resolve common inquiries with Ada instead of additional headcount.
-
Tailor support
Seamlessly connect to customer data sources and authenticate users to deliver personalized support at scale.
-
Accelerate service
Cut wait times and curtail customer effort. Resolve more — and more complex— issues faster to improve CSAT.
Ada’s AI Agent does the heavy lifting
From ecommerce to financial services, give customers effortless account management support across channels and languages
Check balances
Give customers instant access to their accounts, check gift card balances, and more
Ada Email
Ada Messaging
Ada Voice
Activate new accounts
Easily grow accounts by helping users add products and services to their plans
Ada Email
Ada Messaging
Ada Voice
Update contact details
Reduce friction by helping customers make changes to their account, 24/7
Ada Email
Ada Messaging
Ada Voice
Resolve over 70% of customer inquiries
Level up your account management support and automate common and complex account-related inquiries across every industry
Change licenses
Transfer funds
Add users
Lookup account details
Upgrade plans
Update preferences
Update contact details
