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Webinar

Three trends shaping contact centers in 2024 and beyond

Are you struggling to keep up with the rapid changes in customer service technology? Watch this data-packed webinar on demand where industry leaders discuss the top three trends shaping contact centers in 2024 and beyond featuring a Principal Analyst from Forrester.

In this webinar, you'll gain insights from Forrester's recent report, learn how generative AI is transforming the customer service landscape, and discover actionable strategies to modernize your contact center operations.

Don't miss out on this opportunity to transform your contact center strategy. Watch the on-demand recording today.

Featured Speakers:

  • Anuj Arora, VP, Solutions & Strategy, Ada
  • Jenn Sewell, Sr. Director, Product and Brand Marketing, Ada
  • Max Ball, Principal Analyst, Forrester