Assessing the total cost of ownership for building an AI Agent

To build or not to build, that is the AI Agent question.

In an era where you can spin up a new GPT for (mostly) anything you can think of, business leaders are wondering: why don’t I just build my own AI Agent for customer service?

We’re teaming up with Genpact and Relias to help you scope out the reality of this project. Join us as we break down the key factors you need to consider, including:

• The total cost of ownership for an inhouse AI Agent solution
• The ROI of building your own AI Agent for customer service
• Related requirements for the success of an AI Agent program

By understanding these factors, you’ll be better equipped to make an informed decision that aligns with your organization's needs and resources.