Trusted by leading enterprises to scale rapidly, without compromise.
"Our AI Agent brings us closer to our clients, reducing operational burden and increasing our automated resolution to help our team think about big picture levers we can pull to create a better client experience."
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"We saw impressive gains when implementing the scripted chatbot, but were blown away by the results of our generative AI Agent. With the AI Agent, we no longer have to rely on human intervention to address new customer inquiries that come through when we've updated our product."
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Basic chatbots have
no business representing
your business
Ditch code-heavy, old-school scripted chatbots. Powered by Ada’s Reasoning Engine™, an AI Agent reasons through the best solution to deliver responses that are relevant, accurate and safe. Every single time.
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Resolve more phone calls with voice AI
Promote your AI Agent to answer customers on new channels - like voice and email. Seamlessly add intelligent phone automation using the same knowledge content and AI management tools, all in a single platform.
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Hire your next top-performing agent
Onboard, measure, coach, and promote your AI Agent — like you would a human — and start resolving more inquiries with less effort
conversations automated
Automate your customer service with Ada
An AI-powered platform built for CX teams
Discover the power of an AI Agent for your business.
See all Case StudiesDiscover the potential of AI-powered customer service
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Read the full study and discover how Ada customers established a robust and easy-to-manage customer service automation platform that delivers results.
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Our generative AI experts have gathered insights for you to understand how to evolve your team, strategy and tech stack for an AI-first future.
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Discover the 8 success criteria you should be testing AI Agents on to get the most return on your investment
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