Ada Support

customer case studies

We’ve helped over 350 businesses deliver extraordinary customer experiences while cutting costs. These are their stories.

Travel
Dott

Dott

The European micromobility operator went from a 32% to 77% automated resolution rate by treating AI not as a support tool, but as a product requirement.

Learn more
Travel
eSky

eSky

Managing three global brands, eSky Group uses Ada to deliver personalized, multilingual support across channels. The result: higher automated resolution and a lower cost-to-serve.

Learn more
Travel
Cebu Pacific

Cebu Pacific

See how Cebu Pacific scaled support, cut wait times, and raised CSAT 50% by upgrading from a chatbot to a generative AI agent.

Learn more